Innovation and Technology of Sustainability

The innovation management approach within BDMS has the objectives to build organizational environment promoting innovation in every dimension through manpower, organization structure and support of innovation resources. Guidelines on innovation development start from the analysis of operation procedures (Empathize & Define) in order to understand the requirements and issues to be improved from existing operation procedures. Next is the innovation design procedures to solve existing procedures (Ideate) to ensure that such developed innovation will respond and actually solve problem through the engagement of the stakeholders of such operation procedure before moving to the prototype phase. This can be accomplished by the cooperation of users and experts from inside and outside the organization, together with testing in the experimental area (Test) to ensure innovation efficiency. Lastly, such developed innovations will be employed in the operation procedures and operation efficiency within BDMS will be evaluated. Activities supporting innovation development of the organization include the following:

Investment to foster learning which builds or enhances skills of innovation development.
Specification of the meeting area and the study area to become the innovative learning center of the employees.
Allocation of manpower and level of task burden to promote personnel’s innovation.
Honor announcement of personnel with capability in innovation while promoting and encouraging their innovative ability.

Innovation Development Strategy

BDMS has implemented innovation management by specifying cooperative guidelines for innovation development in response with organizational and innovative development strategies by collaborating with both national and international organizations with the aim of becoming the genius hospital and the leader of complete medical service provider in 2023. Besides, the Company has delivered medical service experiences and ultimate health care which in turn will lead to continued efficiency development of the business operation.

BDMS Infinite Innovative Healthcare
Seamless Process	Product & Service Innovation	A Holistic Approach	Innovative Mindset	Friendly Atmosphere
Emphasize innovation to facilitate access of medical services and healthcare anywhere, anytime via application to deliver services to customers in a timely and seamless manner.	Emphasize innovation development, product and service development by collaborating with business alliances in treating complicated diseases, emerging diseases and severe diseases, coupled with complete treatment procedure to build excellent experience for the customers and every stakeholder group.	Emphasize innovation concerning medical services and complete healthcare through integration of multidisciplinary medicines responding to new lifestyles, including treatment of illness and preventive healthcare.	Emphasize personnel awareness by elevating skills and perceptions significant for innovation development while creatively responding to the customers’ requirements.	Emphasize innovation that fosters environmental-friendliness and facilities in support of services provided in the hospital and virtual hospital.