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Respecting Human Rights

Management Approach 

BDMS Human Rights Due Diligence 

BDMS Human Rights Policy 

BDMS realizes the responsibility in promoting and respecting human rights of all employees, suppliers, business partners and stakeholders to be in accordance with the organization’s human rights policy. Thus, the Company announced the policy and strictly acts in line with international practice and domestic laws; for example, the United Nations Guiding Principles on Business and Human Rights (UNGP), the ILO Declaration on Fundamental Principles and Rights at Work, the International Bill of Human Rights and the Labor Protection Act B.E. 2541 etc. The Company adheres to the principles of non-discrimination, including prohibiting both sexual harassment and non-sexual harassment, in whatsoever cases as well as fosters the equality principle in every business operation to achieve the Company’s mission of becoming a medical service provider well-accepted at the international standards. 

Human Rights Due Diligence of BDMS

BDMS realizes the significance of respect of human rights of all stakeholders and the subjects of law directly impacted by the Company’s business operations. Thus, the Company thoroughly performs human rights due diligence according to the United Nations Guiding Principles on Business and Human Rights (UNGP). In 2023, BDMS arranged for risk assessment on human rights to identify risks as well as established the mitigation plan to ensure the Company’s efficient risk assessment procedure and impact on human rights of the business units throughout the supply chain. When engage in merger and acquisition activities, BDMS has framework to conduct HRDD to investigate human rights risk prior to the completion of such activity. 

Moreover, BDMS sets forth the mitigation measures for very high, high and medium risks concerning human rights as the Company’s priority. This procedure will take into consideration the subjects of law and the stakeholders being impacted (including the employees, customers, community, and third-party contracted labor) and in the vulnerable group (including female, children, disabled, elderly, minorities, migrant workers, native people and LGBTQ+. BDMS has evaluated risks and their impacts every 3 years which encompass every business unit of the organization as well as follow up medium and low risks on human rights at an organizational level and throughout the supply chain. Simultaneously, BDMS expects that complete assessment of human rights will lead to appropriate risk management and risk mitigation, including transparent disclosure of the assessment results. Consequently, BDMS evaluates risks of human rights and their impacts by stressing these following risks which cover the Company’s business operations

Human Rights Issue and Group at Risk Cover in Human Rights Risk Assessment

BDMS Mitigation Plan for Human Rights 

BDMS Human Rights Risks and Risk Mitigation Measures 

1. Well-being of Employees and Families 

• Arrange breastfeeding area in all BDMS facilities
• Encourage paternity leave

2. Diversity and Inclusion 

Organize mandatory training related to Diversity and Inclusion 

3. Safety of Customers and Patients and Product Safety 

Inspect the facilities and technology for patient care, including an innovation to promote the safety of all customers elevate experiences of excellent services to the customers and patients 

4. Pollutions and Environmental Impact 

Establish the transfer system in a case of environmental impact 

Human Rights Risks and Risk Mitigation Measures for Suppliers 

1. Responsible Sourcing 

• Determine such topic during the suppliers’ meeting (for training and building awareness)
• Add topics to support the suppliers to act in accordance with responsible procurement procedures
• Review measures for of supplier evaluation

2. Pollutions and Environment Impact on the Community 

• Determine such topic during the suppliers’ meeting (for training and building awareness)
• Establish the transfer system in a case of environmental impact

3. Safety of Customers and Patient and Product Safety 

• Determine such topic during the suppliers’ meeting
• Review the inspection criteria for suppliers within the quality and safety standards

 In 2023, BDMS communicated the human rights principle and operations, including risk issues and preventive measures on human rights at the organizational level. Besides, the Company provided examples of risk management and business-related measures to the employees, suppliers and contractors to ensure their understanding and specify practices and measures to prevent breaches of human rights in the organization on an annual basis.

As a result of human rights risk assessment, BDMS has implemented mitigation measures covering 100% of operation sites. 

Complaint Management Procedures and Remedy on Human Rights 

BDMS strives to efficiently organize complaints on human rights while respecting the complainant’s rights and protecting the whistleblower throughout the complaint procedure. In addition, the Company will ensure the confidentiality and privacy of the whistleblower to manage the complaints transparency as well as elevate the level of investigation, rectification and management measures for other cases. Nonetheless, BDMS will proceed with the wrongdoer based on the severity of the misconduct (from warning to legal proceedings) for every stakeholder group, both internal and external. Besides, relevant units will inspect for fact finding, follow up and report relevant matters within 7 days. In a case where any severe incidents take place, the investigation must proceed in a timely manner. 

In 2023, BDMS has not caused nor contribute to any human rights violation, hence, no remediation action was taken.

Human Rights Due Diligence Guidelines